Frequently Asked Questions
abu8 Q&A — All answers in one place
Find detailed answers to all your questions about deposits, withdrawals, cricket betting, live casino, VIP benefits, and responsible gaming.
Whether you are new to abu8 or a regular player, questions about using your account are perfectly normal. On this page we have arranged the most frequently asked questions into five categories: deposits & payments, limits & responsible gaming, cricket betting, VIP benefits, and live casino. Every answer is written in plain English so any player can understand easily. If you cannot find your question here, contact our 24/7 live chat or email us.
Frequently Asked Questions
Deposit Questions
The minimum deposit amount for every payment method at abu8 is just ৳100. bKash, Nagad, Rocket, Upay, and bank transfer — this same limit applies to all methods. You can start with a small amount and build your experience gradually.
abu8 does not charge any deposit fee on its own. However, your mobile banking service — such as bKash or Nagad — may apply their own transaction charges. Contact the app or customer care of your payment provider to find out about those fees. The same applies to bank transfers.
Log in to your abu8 account and go to the "Deposit" option. Select Nagad from there and follow the instructions provided. Send money from Nagad to the designated number and submit the transaction ID. The minimum deposit amount is ৳100.
Deposits are usually processed quickly, but there may be a short delay due to network issues. Keep your transaction ID or screenshot saved and contact abu8's 24/7 live chat. Our support team will resolve it promptly. You can also email [email protected].
The minimum withdrawal amount is ৳500. Once approved, the money typically arrives in your bKash, Nagad, Rocket, or Upay account within 5 to 30 minutes. Bank transfers may take a little longer.
Limits & Controls
abu8 is committed to responsible gaming. If you feel your gaming is getting out of control, contact our 24/7 live chat or email [email protected]. Our support team is always ready to assist in Bengali. A break option for your account is also available if needed.
Yes, abu8 is for individuals aged 21 and above only. When creating an account, you confirm that you are over 21. Opening an account or playing by anyone under age is strictly prohibited and is a core policy of our platform.
abu8 offers both a cooling-off (temporary break) and self-exclusion (permanent break) option. For a temporary break, request it via live chat and let them know how long you want to pause. If you want a long-term or permanent account closure, inform the support team — they will act quickly.
Yes, you can set a daily, weekly, or monthly deposit limit as you prefer. It is an effective way to keep your own budget in check. To use this feature, contact live chat or email [email protected] with the limit amount you want.
Cricket Betting
Match winner (which team will win), top batsman, top bowler, total runs (over/under), number of wickets, and method of first wicket — these are the most preferred. During BPL, IPL, and the T20 World Cup, a large number of players participate in these markets. As an example, the match winner bet in a Bangladesh vs India match is very popular.
Decimal odds are easy to understand — multiply your stake by the odds to get your total return. Example: if you bet ৳100 at odds of 1.85 and win, you get back a total of ৳185 (including your original stake). The higher the odds, the greater the potential profit — but the chance of winning is generally lower.
Yes, abu8 offers in-play or live betting. You can place bets at real-time changing odds while a match is ongoing. It is a great opportunity to analyze the situation after each ball and make smart decisions. Note that live odds change fast, so stay focused when playing.
If a match ends with no result due to rain or any other reason, all bets on that match are generally voided and the original stake is refunded. However, specific rules may vary by match and market. Read abu8's terms and conditions for details, or ask in live chat.
VIP Benefits
VIP members enjoy weekly cashback, priority customer support, early access to special promotions, and exclusive offers. The higher the tier, the greater the benefits. You can move up tiers by staying regularly active and placing more bets.
abu8 has three VIP tiers:
Bronze: up to 0.3% cashback per week.
Silver: up to 0.5% cashback per week.
Gold: up to 0.8% cashback per week.
Cashback is paid out on a weekly basis for every tier.
Bronze: up to 0.3% cashback per week.
Silver: up to 0.5% cashback per week.
Gold: up to 0.8% cashback per week.
Cashback is paid out on a weekly basis for every tier.
At the end of each week, your cashback is calculated based on your total bets according to your tier. For example, if you are on the Silver tier and bet ৳50,000 in a week, you receive up to 0.5% cashback. The cashback amount is credited directly to your account. How much you receive in a given week depends on your activity.
Regular activity and betting volume are important to move up in VIP tiers. The more consistently you play, the sooner the opportunity to advance to a higher tier. There is no fixed threshold — tiers are updated based on overall activity. Ask in live chat for more details.
Live Casino
Teen Patti is a three-card game from the Indian subcontinent where the player with the best hand wins. In Andar Bahar, the dealer draws one card and you have to guess whether a card of the same value will land on Andar (left side) or Bahar (right side). Both are easy to learn and the experience of playing with a live dealer is quite exciting.
In live dealer games, a real dealer runs the game live from a studio and you can watch everything through a video stream. The cards or roulette wheel are completely real — no algorithm involved. abu8 offers games from world-renowned providers including Evolution Gaming and Ezugi, who ensure fair play.
In roulette, a wheel is spun and a ball rolls around and lands in one of the pockets. You can bet on the number of that pocket, the color (red/black), odd/even, or a range of numbers. A correct prediction pays out according to the stake and type of bet. European Roulette (single zero) is generally considered more favorable.
Table game limits vary by game and provider. abu8 has multiple tables for players of different budgets — from low-stake tables to high-end ones. Enter the lobby of a specific game to see its limits, or ask in live chat.
abu8's welcome bonus is 120% on the first deposit, up to ৳10,000. The wagering requirement on the bonus is 25x — calculated on the bonus amount only. Which games the bonus can be used on is stated in the terms and conditions. Ask in live chat for more details.
Have more questions? We are always here
For any issue or question, abu8's support team is always by your side to help in Bengali.
Live Chat — 24/7